How to share activity logs with your insurer

When you file an insurance claim, your insurer may ask for proof of usage of your lock. In this article you can read how to do this on iOS and Android.

Include a clear screenshot(s) of:

• Activity events around the time of the incident.

How to take screenshots

iOS

1. Open the app.
2. On the home screen press the menu button in the top right of the home screen.
3. Press "Activity".
4. Scroll to the relevant point in time.
5. Press "Side button + Volume" Up to take a screenshot.

Android

1. Open the app.
2. On the home screen press the menu button in the top right of the home screen.
3. Press "Activity".
4. Scroll to the relevant point in time.
5. Press "Power + Volume Down" to take a screenshot.

Updated on: 21/11/2025